Privacy Policy

Last updated: March 2026

1. Introduction

Kinetic Automation ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal data in compliance with the UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We collect information necessary to provide our AI Receptionist services, including:

Contact Data: Name, email address, and phone number.

Call Data: Audio recordings and text transcripts of calls handled by our AI Agent .

Technical Data: IP addresses and website usage data via our funnel.

3. How We Use Your Data

We use your data strictly to:

Configure and deploy your AI Voice Agent.

Process payments and manage your subscription via Stripe.

Improve AI accuracy and conversational performance.

Note on Automated Processing: Our services involve automated decision-making (AI voice interactions) to facilitate lead booking and customer inquiries.

4. Data Sharing and Third Parties

We do not sell your data. We only share data with essential service providers, including:

GoHighLevel: For CRM and automation infrastructure.

Stripe: For secure payment processing.

Twilio/Vapi: For telecommunications and AI voice processing.

5. Data Retention & Security

We retain personal data only as long as necessary to provide our services. We implement industry-standard encryption and security measures to prevent unauthorized access, loss, or disclosure.

6. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at: [email protected].

7. Cookies

Our website uses essential cookies to ensure functionality and improve user experience.